Articles, Research Papers, Case Studies that I worked on, mostly for my programs and projects.

A training focused approach to understand Business Process Re-Engineering the practicalities of it’s implementation
If the need is to understand Total Quality Management in an 8 hour session, this document helps in grasping the practicality of the concept

It is easy to understand the hierarchy of a matrixed organization, however there is a mathematics to calculate the number of relationships a people leader handles